Lemon Receptionist
David Perla
File · DAVID · Available

David Perla

Specialty Referrals Coordinator · Cedar Grove Cardiology

Owns the referral pipeline. Manages specialist scheduling, prior auths, and cross-clinic handoffs.

ENJAHIPAAPrior Authorization
22
Calls Today
37
Messages
68%
Book Rate
6
No-Shows Saved
3:30
Avg Handle
99
HIPAA Score
Activity · D1 · Voice Call
Naoko Ito
MRN-22019 · Provider: Dr. Okafor
Referral Sent
Reason for Contact

Cardiology consult referral from PCP

Receptionist Note

Referral to Dr. Okafor, prior auth submitted to United. Records requested from Dr. Yamada.

Handled
12m ago
Duration
3:20
HIPAA
Compliant
Cedar Grove · Encrypted end-to-end
HIPAA Audit · last 24h
Access Trail
Score 99/1001 PHI shared0 break-glass2 events
  • 10:18
    PHI Shared
    Naoko Ito
    MRN-22019
    Records requested from Dr. Yamada via Direct Trust (encrypted).
  • 10:44
    Chart View
    Robert King
    MRN-44290
    Auth status check. Scope limited to auth queue.
§164.312(b) audit controls · immutable log · exportable for OCR