Lemon Receptionist
Eleanor Voss
File · ELEANOR · Charting

Eleanor Voss

Patient Experience Lead · Cedar Grove Women's Health

30 years of front-desk experience. Handles sensitive intake calls with warmth and discretion.

ENFRHIPAATrauma-Informed Care
26
Calls Today
29
Messages
72%
Book Rate
7
No-Shows Saved
3:44
Avg Handle
100
HIPAA Score
Activity · F1 · Voice Call
Charlotte Whitcombe
MRN-10091 · Provider: Dr. Meyer
Appointment Booked
Reason for Contact

Annual wellness — sensitive intake

Receptionist Note

Booked Thu 22nd, 3pm. Chaperone requested — noted in chart.

Handled
17m ago
Duration
5:12
HIPAA
Compliant
Cedar Grove · Encrypted end-to-end
HIPAA Audit · last 24h
Access Trail
Score 100/1001 PHI shared0 break-glass2 events
  • 13:12
    Chart View
    Charlotte Whitcombe
    MRN-10091
    Chaperone requested — flag added to visit.
  • 13:48
    PHI Shared
    Nia Adebayo
    MRN-30012
    Lab follow-up routed to Nurse Halevy via secure channel.
§164.312(b) audit controls · immutable log · exportable for OCR