File · MARGAUX · On Call

Margaux Sinclair

Lead Patient Coordinator · Cedar Grove Family Medicine

12 years front-desk at multi-provider clinics. Owns morning intake and complex insurance triage.

ENESHIPAACPREpic Cadence

Calls Today

Messages

74%

Book Rate

No-Shows Saved

2:28

Avg Handle

HIPAA Score

Activity · A1 · Voice Call

Eleanor Brennan

MRN-40219 · Provider: Dr. Cole

Appointment Booked

Reason for Contact

New patient — persistent cough 3 weeks

Receptionist Note

Booked Tue 2:00pm. Insurance BCBS verified. Sent intake packet via portal.

Handled

4m ago

Duration

3:04

HIPAA

Compliant

Cedar Grove · Encrypted end-to-end

HIPAA Audit · last 24h

Access Trail

Score 99/1001 PHI shared0 break-glass3 events

14:22
Chart View
Eleanor Brennan
MRN-40219
Opened intake tab. Scope: demographics + insurance.
14:24
PHI Shared
Rita Alvarez
MRN-90112
Rx faxed to Walgreens Magazine St. TLS verified.
14:31
Min-Necessary Check
Daniel Park
MRN-11284
Blocked clinical notes from SMS confirmation payload.

§164.312(b) audit controls · immutable log · exportable for OCR