File · HIROSHI · Available
Hiroshi Tanaka
Concierge & VIP Services · In-House Guest Experience
Two decades of five-star concierge. Curates dining, transport, and experiences for in-house guests and VIPs.
ENJALes Clefs d'Or Assoc.AHLEI CGSP
22
Calls Today
47
Messages
0
Reservations
$0.0k
Upgrade Rev.
3:14
Avg Handle
100
CSAT
Activity · D1 · Voice Call
Naoko Ito
Executive 1204 · The Beaumont Hotel · Partner: Restaurant Amara
Reason for Contact
Tasting-menu reservation for 4 tonight
Receptionist Note
Amara 8pm, chef's counter secured. Car booked for 7:40pm. Dietary notes (shellfish allergy) shared with kitchen.
Handled
11m ago
Duration
3:22
Priority
VIP
Beaumont Group · Logged to Opera PMS
Reservation Workflows · Owned by Hiroshi
On the Board Right Now
Check-Out · BM-40718 · ETA 14:00
Naoko Ito
Executive 1204 · The Beaumont Hotel
VIPSignature
Late checkout 14:00 approved. Car booked for JFK 14:20. Folio being reviewed.
Checklist3/5 · 60%
- Late checkout comped (loyalty tier) · 09:12
- Mini-bar audit (nil)· Housekeeping · 13:04
- Folio reviewed with guest · 13:41
- Car dispatched to porte-cochère· Valet
- Post-stay thank-you queued· Loyalty
Late Arrival · BM-40833 · ETA 01:15
Robert King
Executive 1108 · The Beaumont Hotel
VIPSignature3 nights
Private jet delayed. Chauffeur re-dispatched to TEB. Butler service on standby.
Checklist2/4 · 50%
- Chauffeur re-routed to Teterboro· Transport · 22:48
- Butler standby confirmed· Butler · 22:55
- In-room dining hold (chef available on call)· F&B
- GM personal greeting scheduled· GM