File · CAMILLE · On Call
Camille Rousseau
Bilingual Client Services · FR / ES Clients · Immigration · Family
Trilingual client services lead. Owns FR/ES speaking clients across immigration and family law — intake, translation, and hearing prep.
ENFRESCourt Interpreter (LA)EOIR Recognized Rep.Clio Manage
53
Calls Today
44
Messages
9
Intakes
13
Consults
3:28
Avg Handle
100
CSAT
ABA / IOLTA Compliance · MR 1.6 & 1.15
Today's Compliance Log
All Clear2 events0 Conflict0 IOLTA
- 09:15 · CP-05Confidentiality (MR 1.6)Confirmed Delgado I-589 evidence packet stored in client-only Clio share (MR 1.6).· M-3211
- 11:44 · CP-06Training / RefresherCourt interpreter refresher completed — new EOIR NOLA telephonic protocol.
Activity · C1 · Voice Call
Cliente · María Delgado
Delgado · Asilo I-589 · M-3211 · Practice: Immigration
Reason for Contact
Recibió notificación de audiencia — necesita confirmar fecha y intérprete
Receptionist Note
Audiencia confirmada 03/14 09:00 EOIR Nueva Orleans. Intérprete de español reservado. Paquete de evidencia revisado con cliente, checklist enviado por portal.
Handled
6m ago
Duration
6:48
Priority
Urgent
Larkin & Wexler · Logged to Clio