Lemon Receptionist
Harper Lang
File · HARPER · On Call

Harper Lang

Lead New-Business Concierge · Inbound RFPs · Prospect Intake

8 years agency front-of-house. Owns inbound RFPs, qualifies prospects against ICP, and hand-offs warm briefs to the strategy pod.

ENFRHubSpot CRMAsana ProBrand Voice Lv.3
44
Calls Today
71
Messages
12
Briefs
9
Meetings
2:48
Avg Handle
98
CSAT
FTC / Brand Safety Audit · 16 CFR 255
Today's Compliance Log
All Clear2 events0 FTC0 Legal
  • 08:40 · CP-01
    Data / Consent
    Confirmed Fielder RFP intake captured GDPR + CAN-SPAM opt-in before storing contacts.· RFP-2210
  • 10:12 · CP-02
    Training / Refresher
    Completed Q4 ICP + qualification playbook refresher.
Activity · A1 · Voice Call
CMO · Fielder Outdoor
Fielder · RFP-2210 · Campaign: Spring '26 Kick
Brief Captured
Reason for Contact

Wants a Q1 brand refresh + paid social — 6-week timeline

Receptionist Note

Captured brand, budget band ($180–220K), timeline, decision panel (CMO + Founder). Booked strategy call Thu 10:00 with Priya. Discovery packet auto-sent.

Handled
3m ago
Duration
6:12
Priority
Urgent
Halo & Harbor · Logged to HubSpot