File · MARGAUX · On Call
Margaux Sinclair
Lead Property Coordinator · Cedar Grove Residential — 412 doors
12 years in multi-family front office. Owns morning tenant intake and vendor scheduling across the residential portfolio.
ENESFair HousingAppFolio CertifiedNARPM
52
Calls Today
74
Messages
18
Work Orders
6
Showings
2:22
Avg Handle
98
SLA Score
Fair Housing Audit · 42 U.S.C. §3601
Today's Compliance Log
All Clear3 events1 scripted1 accommodations
- 09:12 · FH-01Scripted ResponseUsed approved script when prospect asked about 'family-friendly' language.· Prospect · Magnolia
- 10:44 · FH-02Reasonable AccommodationLogged ESA request; sent HUD-compliant verification form to resident.· Riverwalk · 8A
- 11:20 · FH-03Consistent ApplicationApplied same 3× income screening rule as prior 12 applicants this week.· Application LS-8801
Activity · A1 · Voice Call
Eleanor Brennan
Magnolia Court · 4B · Magnolia Court Apts · Vendor: Bayou Plumbing
Reason for Contact
Kitchen sink leaking under cabinet since morning
Receptionist Note
Work order #WO-40219 created. Bayou Plumbing dispatched, ETA 45 min. Tenant to place towels; photos received.
Handled
4m ago
Duration
3:12
Priority
Urgent
Cedar Grove Property · Logged to AppFolio