File · SOFIA · On Call
Sofia Reyes
Bilingual Leasing Specialist · Leasing — 3 Communities
Trilingual leasing pro. Handles new prospect intake, showing scheduling, and application follow-up.
ENESPTFair HousingCAMYardi Voyager
61
Calls Today
48
Messages
3
Work Orders
14
Showings
2:38
Avg Handle
100
SLA Score
Fair Housing Audit · 42 U.S.C. §3601
Today's Compliance Log
All Clear3 events0 scripted1 accommodations
- 08:55 · FH-06Advertising ReviewVerified new Spanish listing copy contains no steering language.
- 09:40 · FH-07Consistent ApplicationSame criteria disclosed to 3 walk-ins today, all languages.
- 13:02 · FH-08Reasonable AccommodationAssistance-animal inquiry — sent verification form, no fee discussed.· Prospect · Riverwalk
Activity · C1 · Voice Call
Maria Delgado
Magnolia Court Apts
Reason for Contact
Cita para ver un 2BR — muda en 30 días
Receptionist Note
Showing jueves 10am con leasing agent Carla. Aplicación enviada en español. Verificación de ingresos pendiente.
Handled
3m ago
Duration
4:15
Priority
Routine
Cedar Grove Property · Logged to AppFolio